Refund policy

1. Return Period: Customers may return items purchased from Clutch Lighting within ( )days from the date of purchase, provided they meet the conditions stated herein.

2. Eligibility for Return:

• Condition: Items must be returned in their original condition, unused, unaltered, and free of damages.
• Original Packaging: All items must be returned in the original packaging, inclusive of all original tags and any accessories.
• Proof of Purchase: A receipt or proof of purchase is mandatory for all returns.

3. Non-Returnable Items: Due to safety, health, or hygiene reasons, certain items may be deemed non-returnable. Customers are encouraged to inquire prior to making a purchase.

4. No Refunds:

• Clutch Lighting maintains a strict "No Refund" policy.
• Instead of refunds, customers may opt for store credit or exchange items under valid conditions.

5. Exchange:

• Items that are found to be defective or damaged upon receipt can be exchanged for the same item.
• All exchange requests must be made within 14 days of receiving the product.

6. Return Shipping:

• Return shipping costs are borne by the customer unless the item was received in a damaged or defective state.
• Customers are advised to utilize a trackable shipping method. Clutch Lighting is not accountable for items lost or damaged during return transit.

7. Exceptions: Any merchandise labeled as "Final Sale" or "Clearance" is not eligible for a return or exchange.

8. Inquiries: For further information regarding our return policy or to initiate a return, kindly communicate with our customer service team via the designated contact mechanisms on our website.