Shipping policy

1. General Information: All orders are subject to product availability. If an item is not in stock at the time of your purchase, we will notify you and refund you the total amount of your order using the original payment method.

2. Shipping Locations: Items offered on our website are available for shipping within [specific countries/regions – please specify, e.g., 'the contiguous United States']. We do not ship to PO Boxes.

3. Shipping Duration: Standard shipping time for orders is between 5-7 business days. This timeframe might be subject to factors beyond our control, such as restocking, postal delays, and situations that impact shipping carriers.

4. Shipping Charges: Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the desired items to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for bulky or overweight items.

5. Tracking Information: Once your order has shipped, we will provide you with a tracking number via email. You can use this number to track your package's progress and estimated delivery date.

6. Damaged or Missing Items: If any items delivered to you are damaged or missing, please contact our customer service within a specific time frame (e.g., 48 hours) from the delivery date.

7. Customs, Duties, and Taxes: All orders shipped by Clutch Lighting are delivered duties unpaid. Consequently, any import duties, taxes, and brokerage fees are not included and are the responsibility of the customer.

8. Inquiries: For any queries regarding our shipping policy or to address any issues related to your shipment, please reach out to our customer service team via the contact methods provided on our website.